NTX Automation Co is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and what rights you have. We keep this straightforward — no confusing legal language.
Information We Collect
When you contact us by phone, SMS, web form, or any other channel, we may collect the following:
- Name
- Phone number
- Email address
- Service inquiry details
- Appointment or scheduling information
- Message history related to your inquiry or support request
How We Use Your Information
We use your information only for the purpose of serving you. Specifically, we use it to:
- Respond to your inquiry or service request
- Provide customer support
- Send appointment reminders or service updates you have requested
- Operate our AI-powered intake assistant
- Improve how our services work
We do not use your information for unsolicited marketing or sell it to anyone.
SMS Communications
By providing your phone number and contacting our business, you consent to receive SMS messages related to your inquiry, appointment, or services requested. These are conversational messages — not bulk marketing blasts.
Reply STOP at any time to opt out of SMS messages.
Reply HELP for assistance.
We do not sell or share your mobile phone number or opt-in information with third parties for marketing purposes.
Consent to receive SMS messages is not a condition of purchasing any service from NTX Automation Co.
Data Sharing
We do not sell your personal information. We may share information with trusted third-party providers that help us operate our services, including:
- SMS delivery providers
- Scheduling and booking systems
- Customer support platforms
These providers are only given the information necessary to perform their function and are required to protect your data.
Data Security
We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. No system is completely foolproof, but we take this seriously and work to minimize risk.
Your Rights
You have the right to:
- Request access to the information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
To make any of these requests, contact us directly:
Email: support@ntxautomationco.com
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, the revised version will be posted on this page with an updated effective date. We encourage you to review it periodically.