How We Use SMS
When you call, text, or submit a form to NTX Automation Co, our system may respond via SMS to acknowledge your inquiry, collect relevant information, or help coordinate your service request. These are one-on-one, conversational messages — not marketing blasts or promotional campaigns.
Messages may include:
- Responses to missed calls or inquiries
- Requests for basic service information (name, type of service, vehicle details, etc.)
- Appointment confirmations or scheduling assistance
- Follow-up messages related to your request
- Responses to questions about our services
How Consent Works
Consent to receive SMS messages is collected at the point of contact — when you call our number, submit a web form, or initiate a conversation with us. You are never automatically enrolled in any messaging program without taking an action first.
Consent to receive SMS messages is not a condition of purchasing any service from NTX Automation Co. You can opt out at any time without affecting your ability to work with us.
Quick Reference
The table below summarizes how our SMS program works and what to do if you need help or want to stop receiving messages.
| Message Type | Conversational — responses to your inquiries, appointments, and service requests |
| Message Frequency | Varies based on your inquiry. We only send messages relevant to your request. |
| Rates | Message and data rates may apply depending on your mobile carrier and plan. |
| To Opt Out | Reply STOP at any time. You will be removed immediately. |
| For Help | Reply HELP or email support@ntxautomationco.com |
| Supported Carriers | Major US carriers including AT&T, Verizon, T-Mobile, and others. Carrier support may vary. |
Your Data and Privacy
We take your privacy seriously. Your phone number and any information collected through SMS conversations is used solely to serve your request.
Information may be shared with service providers we use to operate our systems — such as SMS delivery platforms — but only to the extent necessary for them to perform that function. These providers are required to protect your data.
For a full explanation of how we handle your information, see our Privacy Policy.
Opting Out
You can stop receiving SMS messages from us at any time. Simply reply STOP to any message we send. You will receive one confirmation and will not be contacted again via SMS unless you initiate a new conversation.
Opting out does not affect any existing or future service arrangements with NTX Automation Co.
Questions or Concerns
If you have any questions about how we use SMS or want to request removal of your information, contact us directly:
Email: support@ntxautomationco.com