Privacy Policy
Effective Date: August 24, 2026
NTX Automation Co. is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and what rights you have. We keep this straightforward — no confusing legal language.
Information We Collect
When you contact us by phone, SMS, web form, or any other channel, we may collect the following:
- Name
- Phone number
- Email address
- Service inquiry details
- Appointment or scheduling information
- Message history related to your inquiry or support request
How We Use Your Information
We use your information only for the purpose of serving you. Specifically, we use it to:
- Respond to your inquiry or service request
- Provide customer support
- Send appointment reminders or service updates you have requested
- Operate our AI-powered intake assistant
- Improve how our services work
We do not use your information for unsolicited marketing or sell it to anyone.
SMS Communications
NTX Automation Co sends conversational SMS messages related to customer inquiries, appointments, service requests, and product demonstrations. We do not send unsolicited marketing messages.
SMS consent is collected through explicit opt-in actions. The primary opt-in method for our AI Intake Demo program is texting the keyword DEMO to our published demo number. This is a voluntary action — the user initiates the conversation. For other service-related SMS communications, messages are sent only where the individual has provided consent through an applicable opt-in method. We do not claim that simply visiting this website constitutes SMS consent.
Reply STOP at any time to opt out. You will receive a confirmation and no further messages will be sent.
Reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. NTX Automation Co does not sell, rent, or provide mobile phone numbers, SMS opt-in data, or messaging consent to third parties, affiliates, or lead generators for their own marketing or promotional purposes.
Consent to receive SMS messages is not a condition of purchasing any service from NTX Automation Co. For full details on how our SMS programs operate, see our SMS Consent & Messaging Policy.
Data Sharing
We do not sell your personal information. We do not transfer or share your data — including SMS opt-in data, phone numbers, or messaging consent — with third parties or affiliates for their own marketing or promotional purposes.
We do use third-party service providers to operate our systems. These providers may process your information solely as necessary to deliver services on our behalf, including:
- SMS delivery platforms (such as Twilio)
- Scheduling and booking systems
- Customer support and communication tools
- Website hosting and infrastructure
This operational processing is not the same as selling or sharing data for marketing purposes. These providers are not authorized by NTX Automation Co to use your data for their own marketing. They are given only what is necessary to perform their specific function.
Data Security
We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. No system is completely foolproof, but we take this seriously and work to minimize risk.
Your Rights
You have the right to:
- Request access to the information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
To make any of these requests, contact us directly:
Email: support@ntxautomationco.com
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, the revised version will be posted on this page with an updated effective date. We encourage you to review it periodically.